FAQ
Answers grouped by topic. Pick a question to expand it.
Getting started
Yes. Connect only Telegram accounts that you own or are authorized to manage.
You can schedule ads for chats and stories for your connected accounts. You choose the content, accounts, chats, and timing.
Enter the phone number for the account, then confirm the code Telegram sends you. If that account has two-step verification, enter its password too.
No. You choose from chats already available to the Telegram accounts you connect. AdsPilot does not find strangers or join groups for you.
Campaigns and delivery
Choose to send now, send once at a future time, or repeat on an interval. You can also set a campaign to stop after a number of runs or on a chosen date.
Yes. Pausing stops future scheduled runs without deleting the campaign. You can resume it later or cancel it when you no longer want it to run.
Each campaign has a run history and delivery details. You can review completed, failed, and partial results for each run.
AdsPilot spaces out sending to help protect your accounts. Telegram may also apply limits, account warm-up periods, or temporary cooldowns that slow or pause delivery.
Stories
Ads are messages sent to the chats you select. Stories are posted from your connected Telegram accounts and can use the visibility and privacy settings you choose.
Some story durations require a Premium Telegram account. AdsPilot shows the available options before you schedule the story.
Safety, plans, and privacy
No. AdsPilot uses reasonable safeguards, but Telegram and chat administrators decide their own restrictions. Send responsibly and follow their rules.
No. Do not use AdsPilot for spam, scams, phishing, harassment, or other harmful activity. Report suspected misuse to support@theadspilot.com.
The Subscription page shows the current plans, features, limits, and price. Choose a plan, complete the crypto payment, and your paid features become available after the payment is confirmed.
When you upgrade, unused time on your current plan may reduce the cost of the new plan. When you downgrade, you keep the current plan until the billing period ends, then switch to the lower plan.
Completed subscription payments are generally not refundable, except where applicable law requires otherwise. A downgrade does not create a refund or account credit.
Your AdsPilot workspace is separate from other users. We access information only when needed to operate the service, provide support, investigate abuse, or meet legal obligations.
Email support@theadspilot.com with your request. You can also use this address for privacy questions, security concerns, and abuse reports.